Scope of This Policy
This policy applies to personal information associated with use of the Ruby Slots Casino website, player account, casino services, payments, verification, promotions, VIP features, tournaments and support interactions.
Different information may be required depending on which casino features you use.
Information We May Collect
Information may include account details such as name, date of birth, contact details and account identifiers; technical data such as device and session information; and activity data such as game, promotion, tournament and account history.
Payment-related information can include transaction amounts, method details and information needed to confirm payment ownership. Sensitive payment credentials may be handled through the applicable payment process rather than stored as ordinary profile information.
Identity and Verification Information
We may request identification, proof of address, payment verification, account ownership evidence or other documents needed to confirm identity, age, eligibility or payment legitimacy.
Provide clear and accurate documents. Do not submit altered or misleading information.
How Information May Be Used
Information may be used to create and maintain accounts, provide casino functionality, process transactions, verify identity, prevent fraud, operate promotions and VIP features, support tournaments, communicate account information and improve security.
Information may also be used to investigate suspicious activity, resolve disputes, enforce casino rules and meet applicable legal or compliance requirements.
Payment Information
Payment methods and payout routes can require information to be shared with the payment process used for a transaction. The information required depends on the selected payment method.
Use payment methods that belong to the registered account holder whenever required and review transaction details before confirming a payment.
Security
We use reasonable administrative and technical measures intended to protect account and transaction information. No online system can be guaranteed to be completely secure, so players should also protect passwords, devices and payment credentials.
Contact support through the normal account process if you believe your account or payment information may have been compromised.
Data Retention
Information may be retained for as long as reasonably needed for account operation, transaction records, fraud prevention, dispute handling, security, responsible gambling controls or applicable legal obligations.
Retention periods can differ depending on the type of information and why it is needed.
Your Privacy Choices
Depending on the circumstances and applicable rules, you may be able to request access to or correction of account information and raise questions about how your information is used.
Some records may need to be retained even after an account is closed where they are required for payment, security, compliance or dispute purposes.
Changes to This Privacy Policy
We may update this policy as casino features, privacy practices or applicable requirements change. The Last Updated month and year shown on this page updates automatically.
Review the current version when using the site, particularly before submitting new personal or payment information.